As obesity surgery takes off, waiting lists grow in Canada
CBC News – Canada’s obesity epidemic is now at least a decade old and the country’s health system is seeing many more cases of illness related to the condition: Type 2 diabetes, heart disease, high blood pressure, and arthritis. To combat the problem
Customer Service’s Gap Between Intention and Reality
NewsFactor Business Report – When so much time and money is spent on training people about the need for constructive relations with customers, why is customer service often so bad? For much the same reason that, when so much money has been spent on telling people that smoking
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